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Mugwort cut 1oz

$1.60

Votive Candle-Gemsong

$2.99

Herbed Spell Oil - over 40 intents to choose from

$3.25

Angelica Root aka Dong Quai 1oz

$2.50

Yarrow Leaf cut 1oz

$2.25

Red Rosebuds n Petals 1oz

$0.95

Rosemary cut 1oz

$1.00

Peppermint Leaf cut 1oz

$0.99

Vervain, Blue cut 1oz

$2.99

Brass Chamberstick Chime Candle Holder

$5.99

Shipping Discount Info (05/05/2008)
New Fragrances (02/18/2008)

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Rhoslyn Handcrafted Faerie Dust Bottle Pendant

$30.00

Dragon Incense Holders by Rogue

$14.00

You Are Here: R'Chel Enterprises - Stormsong Customer Survey

How often do you visit Stormsong.org? *
Everyday
Several times a week
Once a week
Several times a month
Less than once a month
This is my first visit here
Other

How long ago was your first visit to Stormsong.org? *
This is my first visit.
Less than 1 month ago.
1 month to 6 months.
6 months to a year.
1 year to 2 years.
2 years to 5 years.
5 years or more.

How did you hear about Stormsong.org? *
From a friend
A banner exchange ad
Link from affiliate page
Link from another page
Google
Froogle
Yahoo
AltaVista
MSN
Ask.com
Metacrawler
Dogpile
Excite
Go
Alexa
Miva
Overture
AOL search
other

Which of the following incentives influenced your decision to purchase at Stormsong.org? *
Discounted shipping
Newsletter Discount program
Member Discount
Current Special Offer
Gift certificate
Ease of ordering
Selection
Hard to Find Item
Wishlists
Affiliate Program
None of the above
Other, please specify
If something else influenced your decision, please let us know here what it was.

Did you find what you were looking for at Stormsong.org? *
Yes, I found exactly what I was looking for
Yes, but not the Brand/Size/Color/Etc
I found a related product, but not what I wanted
No, I didn't find what I was looking for
Other (Please Specify)
If you did not find exactly what you wanted, please explain what you were looking for.

How much time do you spend researching a product or compare prices before purchasing a purchase? *
None. If I see it & like it, or need it, I buy it.
I stick to one or two favorite shops for my purchases so don't do a lot of research.
Some. I check a few other sites.
Some, but only to consider if I really want an item.
I take a few hours to research a purchase.
I take a few days to research a purchase.
I research until I am absolutely, positively sure that I am getting the lowest price anywhere.

Compared to the alternative products and services available on the market, how do you rank Stormsong.org products and services? *
Much better.
Somewhat better.
About the same.
Worse.
Much worse.
Don't know.
If worse/much worse, please explain why:

What is your overall satisfaction with Stormsong.org products and services? *
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Very satisfied
If you are not satisfied, please explain why:

Thinking about your experience with R'Chel Enterprises at Stormsong.org, please indicate your opinions about the following statements:	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree	Not Sure
I consider Stormsong.org to be my first choice when I need products or services of this type. *
I prefer making a purchase from Stormsong.org over using local stores. *
I prefer Stormsong.org over home shopping services (i.e., catalogs, "1-800" services or television). *
The "look" of Stormsong.org is appealing to me. *
I really like doing business with Stormsong.org. *
I intend to continue to visit Stormsong.org in the future. *
I intend to purchase from Stormsong.org in the future. *
I intend to recommend to my friends &/or family to shop at Stormsong.org. *
I say positive things about Stormsong.org to other people. *
Stormsong.org is one of the first places I intend to look in the future when I need the type of merchandise or services it provides. *
It would take a lot of time and energy to look for another Internet retailer for the types of products Stormsong.org carries. *
The products I purchased from Stormsong.org are a good value. *
I receive special rewards and discounts from doing business with Stormsong.org that I don't receive at other Internet retailers. *
I enjoy doing business with Stormsong.org. *

How satisfied are you with your relationships with Stormsong.org in the following areas:	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Not Sure
Product Selection *
Product Pricing *
Product Information *
Product Availability *
Website Response Time *
Ability to Search for Products *
Ease of Ordering *
Shipping & Handling Charges *
Wishlist Feature *
Reference Materials *
Ordering Terms *
Affiliate Program *
Overall Purchase Experience *
Customer Service *

Have you experienced any problems using Stormsong.org's products or services?*
No.
Yes, but rarely.
Yes, frequently. If you did, what sorts of problem?

Have you experienced any problems using Stormsong.org's website?*
No.
Yes, but rarely.
Yes, frequently. If you did, what sorts of problem?

What could we undertake to increase your level of satisfaction with Stormsong.org's products or services?*

What could we undertake to increase your level of satisfaction with Stormsong.org's website?*

What products do you think we need more of in (or added to) our stores? (check all that apply & please specify below any additional details you'd like to share.)*
Altar Cloths Altar Kits Altar Tiles Altar/Altar Tables Aromatherapy Jewelry Artwork Athames Bags Bath & Body products Body Jewelry Books Books of Shadow Bottles Boxes Candles Capes/Cloaks Car Chimes	Carved Spell Candles Cauldrons Celtic Jewelry Chakra Supplies Chalices Clothing Crystal Balls DVDs Egyptian Jewelry Games Gemstone Crystals Gemstone Jewelry Gemstone Oils Greeting Cards Herb/Plant Seeds Herbed Oils Herbs	Incense Incense Burners/Ashcatchers Instructional CDs Instruments Intent Oil sets Mortars & Pestles Music CDs Natural Stones Nothing! Oil Diffusers Other Patens Pendulums Pentacles Poison Jewelry Posters Prism Crystals	Ren Faire Clothing Runes Scrying Mirrors Smudge Spell Kits Spells Statuary Stickers Suncatchers Tables Tarot Textiles Tumbled Stones Wands Wax Seals Writing Supplies

What other pagan/witchcraft/metaphysical stores do you shop online?*

Is there anything else you wish to communicate to us? Comments or specifications?

Because we value your time & opinions, we want to send you a $5.00 Gift Certificate as a thank you for filling out our survey. Please supply the following & we'll get your Certificate to you.
The information you've provided will only be used to help us serve you better. We do not sell, giveaway, barter, or otherwise compromise your information.
Your email address:*

Your Full Name:*

Street Address:*

City, State, Zip:*

Phone Number:*

Gift Certificates are valid for 1 month after issuance. Limit 1 certificate issued per customer, per 30 days.

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